Faye Dykes
Empowering Leaders. Transforming Conversations. Driving Results. Helping Managers Navigate Tough Conversations with Confidence Managing people isn’t always easy. Difficult conversations around performance, conflict, and workplace culture can be challenging—but they’re also essential for creating a thriving, respectful, and high-performing team. That’s where I come in. With over 25 years of experience in leadership development, I specialise in designing and delivering impactful training programmes that equip managers with the skills, confidence, and mindset to handle tough conversations effectively. It’s not just about upskilling—it’s about creating a culture where people want to lead, inspire, and make a difference. My Approach ? Practical & Engaging Training – No generic leadership courses. Everything I design is tailored to your business challenges. ? Confidence-Building Techniques – Giving managers not just the skills but the belief to apply them. ? Real Impact, Measurable Results – From reducing costly employee issues to increasing engagement and productivity. ? The ‘Dorothy’ Model – My unique framework for getting the right people, in the right roles, with the right mindset—driving business success. Let’s Work Together If you’re ready to equip your managers with the skills to have productive, respectful, and effective conversations—leading to real business results—I’d love to help. Do connect with me either on LinkedIn or via email at -faye@9zerodev.com
